+356 9959 1541
39, Fisher Road, Mgarr

Return Policy

Last updated July 04, 2020

Thank you and we hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within three (3) days of the received date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and return to the following address:
Creative Glams
39, Fisher Road  Mgarr, MGR9050
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method if posting an item.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you when your return has been processed.

EXCEPTIONS  
The following items cannot be returned or exchanged:    
 ●     Personalised & Custom Made Items

For defective or damaged products, please contact us at the number below to arrange a refund or exchange.

Please Note     ●     Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:+35699591541 [email protected]